Anckar, Bill; Olofsson, Svante; Walden, Pirkko - IAMSR, Åbo Akademi - 2000
Anckar, B., Olofsson, S., and Walden, P. (2000), ?Agents as Agents: A Virtual Assistant for Self-bookings in Travel?. IAMSR Research Report 4/2000. Institute for Advanced Management Systems Research, ?bo Akademi University. The cutting edge for travel industry today is turning towards electronic...