Following the 1996 Peace Accords, Guatemala embarked on a major program of infrastructure reform involving the restructuring and privatization of the electricity and telecommunications sectors and a substantial increase in infrastructure investments partially financed by privatization proceeds....

The author analyzes subsidies in Chile's public utilities. Over the last decade, especially, significant efforts have been made to extend public services to rural populations. An explicit consumption subsidy for potable water (targeted to the poorest twenty percent of the population) currently...

This note provides a snapshot as of 2004 of the share of countries with an independent regulatory agency and with at least some private sector financing of its sectoral investment needs for electricity, water and sanitation, and telecommunications. Among other things, they show that: For...

From 1994 onward, Bolivia undertook a major reform of its infrastructure sectors. The authors examine the impact of the reforms from the perspective of poor households in the adjacent cities of La Paz and El Alto, particularly in terms of access to services. Different policies adopted across the...

China's General Agreement on Trade in Services (GATS) commitments represent the most radical services reform program negotiated in the World Trade Organization. China has promised to eliminate over the next few years most restrictions on foreign entry and ownership, as well as most forms of...

Efforts to reform utilities can affect poor households in varied, often complex, ways, but it is by no means certain that such reform will hurt vulnerable households. Many myths have been perpetuated in discussions of utility reform - and in many cases poor households have benefited from reform....

Citizen feedback is considered an effective means for improving the performance of public utilities. But how well does such information reflect the actual quality of service delivery? Do so-called scorecards or report cards measure public service delivery accurately, or do personal and community...

The signing of a concession contract for the Buenos Aires water and sanitation system in December 1992, attracted worldwide attention, and caused considerable controversy in Argentina. It was one of the world's largest concessions, but the case was also interesting for other reasons. The...

The case in Mexico City offered an opportunity to observe the advantages, and disadvantages of gradualist reform. Unfortunately, the authors find that the long-term nature of an incremental approach does not match well with the generally shorter-term horizons of elected politicians. Difficult...

This paper provides an overview of approaches to the economic regulation of piped water supply and sewerage systems. The discussion emphasizes the particular importance that quality issues take on in water systems relative to any other infrastructure sector. Water quality is obviously important...