Purpose – Much of the literature on knowledge management (KM) has focused on KM practices in large organisations where KM seems to encompass every KM process from capture of knowledge to its eventual reuse. Small and medium‐sized enterprises (SMEs) practise KM processes to a lesser degree or...

Purpose – The purpose of this paper is to present a multi-staged methodology for the assessment of technology maturity profiles. In particular, this research is being developed to simplify the maturity evaluation procedure in order to combine a large number of inputs from R&D projects and thus...

Purpose – This study aims to explore the propensity of adoption of ICT‐based facilities by hotels in the hospitality sector. Design/methodology/approach – The factors that influence a hotel's propensity to adopt ICTs are broadly divided into location‐related and firm‐related. The...

Purpose – The purpose of this study is to investigate the influence of information and communication technology (ICT) adoption on hotel performance in Thailand. Design/methodology/approach – The elements for measuring the level of ICT adoption include: availability of ICT components,...

In this book, top scholars of China from around the world combine to offer deep analyses of recent trends in China's economy and society in order to help understand the country's future. Topics covered include: population, agriculture, internal migration, industry and banking reform, resource...