This study investigates the validity of two commonly used measures for the success of management support systems (MS): usage and user information satisfaction (UIS). The results of a questionnaire survey among Dutch managers are used to assess the mutual relation between both measures and...

From its inception on, the notion of management support systems (MS) has been closely linked to task structuredness. Using data collected with a survey questionnaire, this article presents the results of an empirical analysis of the relation between task structuredness and satisfaction with MS....

Moderated regression analysis is generally accepted as the most appropriate way to asses the viability of contingency models. This paper discusses some problems associated with the application of this technique. If interval data are used main effects may not be interpreted. If ordinal data are...