Given the current risk environment, businesses are obligated to do their utmost to protect systems and ensure consumer confidentiality. Unfortunately, even the prudent and vigilant business entities may still be susceptible to data theft or other outside system intrusion. In this respect, sound...

Digital convergence thrusts telephony, television and the internet into the socalled 'triple play' offerings, creating new forms of rivalry between cable operators and telephone companies. Markets participants feel compelled to enter new industries to survive, even though their core competencies...

This Chapter discusses the emergence of online word of mouth, the process by which consumers disseminate their views about marketplace goods and services. Due to online word of mouth, consumers have an unprecedented ability to influence the brand perceptions of other consumers. Unfortunately,...

Telecom network equipment markets continue to play a significant role in shaping the global information and communications system. At one level, network equipment influences network performance attributes and has direct bearings on the dynamics of innovation at higher layers of the Internet...

This article offers a critical reading of the Federal Communications Commission’s December 23, 2010 Report and Order entitled “Preserving the Open Internet.” In the end, the agency failed to produce any evidence of a need for regulatory intervention to “preserve” this robust ecosystem....

With the D.C. Circuit’s ruling in Comcast v. FCC, the court has thrown the Federal Communications Commission’s efforts to promote an “Open Internet” into legal limbo. In response, FCC Chairman Julius Genachowski announced that he intended to seek to impose a “Third Way”, whereby the...

The loss of private customer data such as Social Security numbers, credit card numbers, birth-dates, and other confidential information to unauthorized third parties presents a daunting set of challenges and legal obligations to affected businesses. Identity theft has been America's “fastest...

The trivialization of smartphones has given rise to an architectural reconfiguration of the mobile operating system innovation process. We have also seen the recent emergence of three ?open source? consortia: the Symbian and LiMo Foundations, and the Open Handset Alliance. In this exploratory...