In any service market, the price/quality relationship is of main importance. In the container terminal handling market, quality is important in attracting and retaining customers. Meeting customer needs and delivering high quality for low costs are critical factors for terminals to be...

In this paper the relation between container terminal services and quality is explored. Quality elements that are important to terminal customers are reliability, flexibility, availability, time, costs, control, and after sales support. Overall, it is important for the terminal operator to...

This paper aims to address the linkage between logistics (in particular, the management of marketing channel flows) and transport markets, while also the interaction between these two markets and inter-modal container terminals is analysed. The marketing channel theory is used to describe all...

In this paper the relation between container terminal services and quality is explored. Quality elements that are important to terminal customers are reliability, flexibility, availability, time, costs, control, and after sales support. Overall, it is important for the terminal operator to...

This paper aims to address the linkage between logistics (in particular, the management of marketing channel flows) and transport markets, while also the interaction between these two markets and inter-modal container terminals is analysed. The marketing channel theory is used to describe all...

Short sea shipping (SSS) is the maritime transport of goods over relatively short distances, as opposed to the intercontinental cross-ocean deep sea shipping. The goal of the current paper is to identify SSS growth potential and the univariate regression analysis indicates that the following...