El-Taha, Muhammad; Maddah, Bacel - In: Management Science 52 (2006) 4, pp. 623-637
Reducing congestion is a primary concern in the design and analysis of queueing networks, especially in systems where sources of randomness are characterized by high variability. This paper considers a multiserver first-come, first-served (FCFS) queueing model where we arrange servers in two...