Service Economy markets are emerging globally as increasingly interconnected (Levitt, 1981), dynamic and continuously developing.A growing number of services in all production sectors can be detected, and the classical dichotomy between goods and services is disintegrating and losing...

Service Economy markets are emerging globally as increasingly interconnected (Levitt, 1981), dynamic and continuously developing. A growing number of services in all production sectors can be detected, and the classical dichotomy between goods and services is disintegrating and losing...

In recent years the issue of university funding has been at the centre of a debate that covered the more general problem in public and private research. In this context, this work has two objectives: the first consists of comparing the traditional funding mechanisms of Italian universities with...

Today complex service systems represent an emerging model for business experiences and competition, strengthening inter-firms relationships for competitive advantage and long run survival. Studying several foundations of new dominant logics in international literature, it will be interesting to...

On average, the role of export-credit operations (ECOs) in the Brazilian economy has been modest: during the 1985-89 period they involved only 2.57 per cent of total Brazilian imports, highly concentrated in "equipment" (excluding transport, but including government services), "cereals" and...

A double disadvantage occurs when the interaction of two disadvantages generates an additional disadvantage. We show that second-generation immigrant children in the Italian primary school experience a double disadvantage that, relative to the average native, reduces scores in Italian by 17% and...

Customer loyalty is a topic of great interest for marketing scholars due to its importance in gaining sustainable competitive advantages and financial outcomes. Literature is prolific of works regarding customer loyalty and brand management. In order to improve the quantity and quality of...