determinant of firm performance (FP). The purpose of this paper is to provide considerable suggestion on how to match SO with …

Purpose – The purpose of this paper is to investigate the contingency factors affecting performance measurement in the … service context. The paper aims to review the literature on performance measurement and synthesize it to a framework that … examination. Findings – The paper applies a fresh approach to performance measurement in services, increasing generalizability of …

significantly affected the financial performance of cost leaders, while process integration contributed more to the financial … performance of differentiators. However, competitive strategies had no significant moderating effect on the relationship between … SCI and operational performance. Research limitations/implications – This study contributes to the literature by exploring …

The contingency theory holds that organizations in fit have higher performance levels than those in misfit. However … fit. The findings in this paper largely fail to confirm the fit‐performance links described in the traditional contingency …

high performance, and this strategy emphasizes a specific combination of competitive edges. In the model, the environment … high performance vary within the frame given by the two dimensions.  …