Cabeza Pullés, Dainelis; Gutiérrez Gutiérrez, Leopoldo J. - In: Industrial Management & Data Systems 113 (2013) 2, pp. 294-318
Purpose – The purpose of this paper is to study how transactive memory systems (TMS) facilitate the transfer and absorption of knowledge in the presence of quality management (QM) within a university research and development (R&D) environment. Design/methodology/approach – The data come from...