Flexibilisation and complexification of working places, due to the information technologies, requires an holistic approach to the labour reality, in an integrative and wide perspective of different scenarios and operational contexts. Such new changes implies the development of new personal and...

Departing from the work and employment concepts as operational elements of the welfare state we propose a wide discussion of work and emplyment concepts in a new dimension as a recentring approach of the analisys focus.

Cognitive task automation may lead to over trust, complacency and loss of the necessary work environment situation awareness. This is a major constraint in complex work organizations teamwork, ending up into an operational gap, between system developments and its understanding and usability, by...

Nesta comunicação em que se discutem, numa perspectiva de complementaridade, os conceitos de qualificação e de competência profissional, dá-se conta da metodologia adoptada para a identificação e validação de um conjunto de competências profissionais num sistema complexo de trabalho....

The importance of the professional competence is frequently linked with periods of economic crisis. The same can be said for the process of globalisation and the transformation of production activity as a result of the continuous development in the information technologies and automation that...

New ICT, allowing real time data collection, distribution and treatment, open new horizons in task automation and free pilots and air traffic controllers, to the analysis and resolution of a more complex nature problems. However, human nature has its own limits that become real constraints to a...

Operational decision making in complex environments has been the object of a wide range of studies and research projects, almost all of them focusing on the adaptation of the human component to the technological component, without it having been possible to establish a definitive and coherent...

This paper refers to some of my research findings on Decision Making Processes in complex systems work. Starting as a complex cognitive process strongly contextualized in the operating environment, it ends up, in complex systems work, as an equally complex network of actors and systems (human...

This note demonstrates how performance measure congruity and noise determine an agency’s total surplus within an linear agency framework with multiple tasks. It provides a decomposition of agency costs, leading back to a congruity index previously proposed in the literature. In addition,...