The cost of maintaining application software has been rapidly escalating, and is currently estimated to comprise from 50--80% of corporate information systems department budgets. In this research we develop an estimable production frontier model of software maintenance, using a new methodology...

We present evidence on productivity improvement experienced by the research institutes of the Chinese Academy of Sciences (CAS) after its implementation of the Knowledge Innovation Program (KIP). Using a balanced panel of data on R&D inputs and outputs of 59 research institutes in CAS, we...

The development of the information systems (IS) literature in Management Science during the past 50 years reflects the inception, growth, and maturation of several different research streams. The five research streams we identify incorporate different definitions of the managerial problems that...

Software maintenance claims a large proportion of organizational resources. It is thought that many maintenance problems derive from inadequate software design and development practices. Poor design choices can result in complex software that is costly to support and difficult to change....

Software maintenance is a major concern for organizations. Productivity gains in software maintenance can enable redeployment of Information Systems resources to other activities. Thus, it is important to understand how software maintenance productivity can be improved. In this study, we...