de Jong, Stephan J.; Beelaerts van Blokland, Wouter W.A. - In: International Journal of Lean Six Sigma 7 (2016) 1, pp. 35-61
Purpose – Implementation of lean manufacturing is currently performed in the production industry; however, for the airline maintenance service industry, it is still in its infancy. Indicators such as work in process, cycle time, on-time performance and inventory are useful indicators to...