Purpose – Achieving goals of better integrated and responsive government services requires moving away from stand alone applications toward more comprehensive, integrated architectures. As a result there is a mounting pressure to integrate disparate systems to support information exchange and...

Purpose – The purpose of this paper is to show how intelligence techniques have been used in information management systems. Design/methodology/approach – The results of a literature review on intelligence decision systems used in enterprise information management are analyzed. The...

Attention is now focusing on the use of sophisticated Decision Support Systems (DSS) as an invaluable tool in management decision making. This is a highly sophisticated, computer‐based information system which comprises a co‐ordinated collection of data models, reporting and analysis tools...

In this case the Dutch Flower Auctions (DFA) are discussed. The DFA are part of the supply network in which flowers are produced, stocked, and then sold through either mediation or auctioning. This case focuses on the buyers’ and auctioneers’ positions when flowers are traded...

Vehicle routing (VR) is critical in successful logistics execution. The emergence of technologies and information systems allowing for seamless mobile and wireless connectivity between delivery vehicles and distribution facilities is paving the way for innovative approaches to real‐time VR and...

Purpose – The purpose of this paper is to propose optimization models for assisting in buyer‐supplier negotiations by effectively considering multiple factors and interrelationships among them. Design/methodology/approach – The approach used in the paper involves a combination of data...

Purpose – This paper seeks to illustrate the successful development of a warehousing decision support system (WDSS) that aided the Buckeye Cable Vision Incorporated (BCV) in making its strategic warehouse expansion and re‐warehousing decisions. The WDSS utilized by the BCV can be a...

Purpose – The purpose of this paper is to identify the components required for more robust landed cost models given the now widespread interest in sourcing finished goods, components for assembly, and basic raw materials from global sources. This study also seeks to establish the need for...

Purpose – The purpose of this paper is to present an operations research (OR) model for planning water distribution tours in disaster relief. Especially in situations after a disaster occurrence, characterized by instability and the immediate need of help, high‐quality decisions have to be...

Purpose – Wireless sensor network (WSN) technologies are now available to implement real time temperature monitoring systems in food supply chains. The aim of this paper is to examine different types of methods and criteria to establish alerts in decision support systems in perishable food...