Purpose – The purpose of this paper is to explore what potential benefits may be achieved by using advanced planning and scheduling (APS) systems in the sales and operations planning (S&OP) process. Design/methodology/approach – The paper investigates benefits at the S&OP process level by...

Purpose – The purpose of this paper is to propose a conceptual model which is aimed at assisting end‐users, i.e. construction practitioners who are without a proper legal background for effective administration of construction contracts, to enable them to make correct interpretations and...

Purpose – When introducing new health technologies, decision makers must integrate research evidence with local operational management information to guide decisions about whether and under what conditions the technology will be used. Multi‐criteria decision analysis can support the adoption...

Purpose The purpose of this paper is to give a comprehensive and updated analysis of the available literature on hospital dashboards. Design/methodology/approach A search of the current literature was performed by searching electronic databases, including Google Scholar, EBSCO and Medline, as...

Purpose – Internationally, change in healthcare is often a result of a knee jerk reaction to high‐profile adverse events. Alternatively, change is driven by a reductionist set of targets and indicators, which do not reflect the complexity of hospitals. This paper posits that hospitals would...

Purpose – Due to the increasing complexity of decision environments, suitable multi-criteria methods are gaining importance for the decision support function in management accounting. The analytic hierarchy process (AHP), a well-known and established OR method for solving complex decision...

Purpose This paper aims to propose a theoretical decision support framework, which integrates artificial intelligence (AI), discrete-event simulation (DES) and database management technologies so as to determine the steady state flow of items (e.g. fixtures, jigs, tools, etc.) in manufacturing....

Purpose – The purpose of this paper is to report on partial findings of a research project on post‐occupancy design in school projects. It provides a brief review of key factors, and major players in post‐occupancy processes. Design/methodology/approach – Subsequent to literature review...

Purpose – Since their inception, which took place more than two decades ago, product recommendation agents (RAs) still attract very few consumers. Notably, most of academic work in the field had an empirical quantitative structure. In addition, no research has developed a comprehensive model...

Purpose – This paper makes the case that modern knowledge management (KM) is inseparable from a consideration of technology. While recognizing that there are many non‐technological facets to KM research and practice, it takes issue with the perspective proposed by some that knowledge...