In this article we examine the role of corporate image in extending service brands to new and traditional markets in the telecommunications sector. With regards to corporate image, service brand extensions are primarily associated with innovation-related attributes, such as order of entry (i.e.,...

The recent Bertelsmann buy-out of Springer ends 157 years of fiercely independent scholarly publishing. On Tuesday February 16, 1999, the European Commission decided that, although both companies are active in professional publishing, the takeover does not raise any competitive objections...

Since the introduction of exible manufacturing systems, researchers have investigated the various planning and scheduling problems that the users of such systems are facing. Several of these problems are not encountered in more classical production settings, and so called tool mamagement...

In today’s technological environment, rapid advances have considerably increased the number of service delivery options available to companies. Consequently, in addition to the traditional network of channel intermediaries, many firms have established Customer Interaction Centers (CICs) to...

This article theoretically and empirically examines the antecedents and consequences of project learning during the new financial service innovation process. We analyze the impact of project learning on project performance and performance of the financial institution. Next we investigate the...

Firms interested in a direct investment in a transition countries often face difficulties in obtaining external finance. In this study Dutch survey data are used to check if financial obstacles are an important argument for Dutch firms not to engage in an FDI or if other nonfinancial arguments...

This paper explores under what conditions a European Monetary Union (EMU) is an optimum currency area. The scope for an EMU increases with convergence of structural and fiscal policies, small money holdings, a conservative European Central Bank, and dependent national central banks. How national...

Outsourcing seems to have become the new trend in organizational strategy. In outsourcing, part of the organization’s production or service process is discontinued and transferred to another party, along with personnel and other resources. Although the potential economic benefits of...

The minimization of the makespan of a printed circuit board assembly process is a complex problem. Decisions involved in this problem concern the specification of the order in which components are to be placed on the board, and the assignment of component types to the feeder slots of the...

Several panel unit root tests that account for cross section dependence using a common factor structure have been proposed in the literature recently, notably Pesaran (2003), Moon and Perron (2004) and Bai and Ng (2004). This paper is aimed at comparing these three proposed unit root tests for...