HUDSON, ROBERT; KEASEY, KEVIN; LITTLER, KEVIN - In: Journal of Financial Regulation and Compliance 4 (1996) 3, pp. 215-226
If the UK retail financial services sector is to seize the opportunities which will emerge in the future, it will be necessary to restore consumer confidence in the market. This paper argues that this will only be achieved through a radical transformation in the nature of regulatory compliance....