//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
In pursuit of obnoxiously devo...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Relationship marketing
5
Customer loyalty
4
Beziehungsmarketing
3
Customer service
3
Kundenservice
3
United States
3
Consumer satisfaction
2
Customer relations
2
Customer services
2
Kundendienst
2
Kundenmanagement
2
Loyalität
2
Service industries
2
Betriebsberatung
1
Coaching
1
Customer loyalty.
1
Customer relations.
1
Customer services.
1
Dienstleistung
1
Dienstleistungsinnovation
1
Dienstleistungsqualität
1
Emotion
1
Erfolgsfaktor
1
Führungskraft
1
Führungskräfte
1
Führungstheorie
1
Human resource management
1
Internet.
1
Kooperation
1
Kunde
1
Kundenbindung
1
Kundenorientierung
1
Kundentreue
1
Learning organization
1
Lernende Organisation
1
Management
1
Management development
1
Managers
1
Marketing
1
Mentor
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
43
Book / Working Paper
23
Type of publication (narrower categories)
All
Ratgeber
1
research-article
1
Language
All
Undetermined
45
English
21
Author
All
Bell, Chip R.
66
Patterson, John R.
11
Bell, Bilijack R.
6
Shea, Heather
5
Zemke, Ron
5
Goldsmith, Marshall
2
Nadler, Leonard
2
Harari, Oren
1
Margolis, Fredric H.
1
Patterson, John
1
more ...
less ...
Published in...
All
Executive excellence : the magazine of personal development, managerial effectiveness, and organizational productivity
16
Leadership excellence : the magazine of leadership development, managerial effectiveness, and organizational productivity
8
Training & development : T + D
4
Training : the magazine of manpower and management development
3
Bank marketing : ... an affiliate of American Bankers Association
2
Management review
2
The Journal for quality and participation
2
BK Business
1
Building blocks of human potential
1
Business horizons
1
Journal of Management Development
1
Leader to leader
1
PM network : the professional magazine of the Project Management Institute
1
Quality digest
1
T + D
1
more ...
less ...
Source
All
OLC EcoSci
42
USB Cologne (EcoSocSci)
16
ECONIS (ZBW)
7
Other ZBW resources
1
Showing
41
-
50
of
66
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
41
The Spirit of Service - Know what service leadership looks like
Bell, Chip R.
;
Patterson, John R.
- In:
Executive excellence : the magazine of personal …
21
(
2004
)
10
,
pp. 13
Persistent link: https://www.econbiz.de/10007100072
Saved in:
42
Review Your Passion - Focus people on serving customers
Bell, Chip R.
- In:
Executive excellence : the magazine of personal …
21
(
2004
)
7
,
pp. 3
Persistent link: https://www.econbiz.de/10007101173
Saved in:
43
Rules of Engagement - Great leaders follow the rules of combat
Bell, Chip R.
- In:
Executive excellence : the magazine of personal …
21
(
2004
)
5
,
pp. 9
Persistent link: https://www.econbiz.de/10007101245
Saved in:
44
Learn Out Loud - You model best when you are learning
Bell, Chip R.
;
Bell, Bilijack R.
- In:
Executive excellence : the magazine of personal …
20
(
2003
)
10
,
pp. 14
Persistent link: https://www.econbiz.de/10007103854
Saved in:
45
Bold Leadership - Inspire magnetic service and sales
Bell, Chip R.
;
Bell, Bilijack R.
- In:
Executive excellence : the magazine of personal …
20
(
2003
)
8
,
pp. 3
Persistent link: https://www.econbiz.de/10007104683
Saved in:
46
Service Magic - Take this elixir for tough times
Bell, Chip R.
;
Zemke, Ron
- In:
Executive excellence : the magazine of personal …
20
(
2003
)
5
,
pp. 13
Persistent link: https://www.econbiz.de/10007105399
Saved in:
47
Finding a Following - Increase ardor for your product
Bell, Chip R.
- In:
Executive excellence : the magazine of personal …
20
(
2003
)
1
,
pp. 5
Persistent link: https://www.econbiz.de/10007106716
Saved in:
48
Customer Loyalty - Include your customers or expect to lose them
Bell, Chip R.
- In:
Executive excellence : the magazine of personal …
14
(
1997
)
7
,
pp. 6
Persistent link: https://www.econbiz.de/10007130261
Saved in:
49
Customers as Partners: Seek a deep relationship with your customers
Bell, Chip R.
- In:
Executive excellence : the magazine of personal …
13
(
1996
)
2
,
pp. 5-6
Persistent link: https://www.econbiz.de/10007133492
Saved in:
50
The Leap of Faith
Bell, Chip R.
- In:
Executive excellence : the magazine of personal …
12
(
1995
)
8
,
pp. 17
Persistent link: https://www.econbiz.de/10007137219
Saved in:
First
Prev
1
2
3
4
5
6
7
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->