Presents the findings of two surveys of computer‐based technologies to support operations management (OM) in Hong Kong. One of the surveys is to examine the status of the use of computer‐based technology and to uncover the extent to which it is being used to support quality including such...

Stakeholders in the logistics industry have growing concern about the damage caused by logistics operations to the environment. Logistics service providers (LSPs) have taken steps to pursue environmental objectives by involving customers in their operations. This study defines greening...

Increasing number of shipping firms adopt green shipping practices that emphasize environmental management throughout their operations. To balance productivity with the environment, the design of shipping activities in compliance with energy saving and resources conversation is an important part...

Container shipping and its related service sectors help accelerate globalization of the world economy. This industry has been experiencing rapid growth, prompting container terminal operators to increase their handling capacity in response. Providing container terminal services requires...