Success of an organization is increasingly dependent on its capability to create an environment to improve the productivity of knowledge work. This book focuses on the concepts, models and technologies that are used to design and implement such an environment. It develops the vision of a...

Introduces the concept of knowledge integration (KI) that places emphasis on the identification, acquisition, and use of external knowledge. Drawing from this theoretical basis, this book presents concepts and instruments specifically designed for SMEs, as well as examples of their...