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Dynamic benchmarking methodology for quality function deployment
Raharjo, Hendry; Chai, Kah Hin; Xie, Min; Brombacher, … - In: Benchmarking : an international journal ; BIJ 17 (2010) 1, pp. 27-43
Persistent link: https://www.econbiz.de/10003964277
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On modeling dynamic priorities in the analytic hierarchy process using compositional data analysis
Raharjo, Hendry; Xie, Min; Brombacher, Aarnout C. - In: European journal of operational research : EJOR 194 (2009) 3, pp. 834-846
Persistent link: https://www.econbiz.de/10008161154
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Dynamic benchmarking methodology for quality function deployment
Raharjo, Hendry; Chai, Kah Hin; Xie, Min; Brombacher, … - In: Benchmarking : an international journal ; BIJ 17 (2010) 1, pp. 27-44
Persistent link: https://www.econbiz.de/10008386127
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Dealing with subjectivity in early product design phase: A systematic approach to exploit Quality Function Deployment potentials
Raharjo, Hendry; Brombacher, Aarnout C.; Xie, Min - In: Computers & industrial engineering : CAIE ; an … 55 (2008) 1, pp. 253
Persistent link: https://www.econbiz.de/10008065061
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Dynamic benchmarking methodology for quality function deployment
Raharjo, Hendry; Hin Chai, Kah; Xie, Min; Brombacher, … - In: Benchmarking: An International Journal 17 (2010) 1, pp. 27-43
Purpose – The purpose of this paper is to provide a methodology to integrate both the dynamics of competitors' performance and the dynamics of customer preference, along with their interaction, into a quality function deployment (QFD) analysis. Design/methodology/approach – A systematic...
Persistent link: https://www.econbiz.de/10014683465
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On integrating Kano's model dynamics into QFD for multiple product design
Raharjo, Hendry; Brombacher, Aarnout C.; Goh, T. N.; … - In: Quality and reliability engineering international 26 (2010) 4, pp. 351-364
Persistent link: https://www.econbiz.de/10008417832
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A Methodology to Improve Higher Education Quality using the Quality Function Deployment and Analytic Hierarchy Process
Raharjo, Hendry; Xie, Min; Goh, Thong Ngee; Brombacher, … - In: Total quality management & business excellence : an … 18 (2007) 9-10, pp. 1097-1116
Persistent link: https://www.econbiz.de/10007898189
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A Methodology to Improve Higher Education Quality using the Quality Function Deployment and Analytic Hierarchy Process
Raharjo, Hendry; Xie, Min; Goh, Thong Ngee; Brombacher, … - In: Total quality management & business excellence : an … 18 (2007) 10, pp. 1097-1116
Persistent link: https://www.econbiz.de/10007898853
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On normalizing the relationship matrix in quality function deployment
Raharjo, Hendry - In: International journal of quality & reliability management 30 (2013) 6, pp. 647-661
Persistent link: https://www.econbiz.de/10009767850
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The management index : simplifying business excellence for management teams?
Snyder, Kristen M.; Eriksson, Henrik; Raharjo, Hendry - In: International Journal of Quality and Service Sciences 12 (2020) 4, pp. 505-520
Purpose: The purpose of this paper is to present findings from a qualitative research study that was designed to examine the application of the management index (MI) to support effectiveness among management teams. Specifically, the research was twofold: to examine the usefulness of the MI as a...
Persistent link: https://www.econbiz.de/10012412177