Choudhury, Amit; Medhi, Pallabi - In: International Journal of Applied Management Science 3 (2011) 3, pp. 294-315
In reneging literature, the reneging distribution is often assumed to be deterministic or random. In case of random reneging, it is assumed that the distribution is state independent so that customers have the same reneging rate irrespective of their position in the system. However, one can...