Bouckenooghe, D.; Devos, G.; Van den Broeck, H. - Vlerick Business School - 2008
On the basis of a step-by-step procedure (see Hinkin, 1998), this article discusses the design and evaluation of a self-report questionnaire (Change Climate Questionnaire) that can be used to gauge the internal context of change, the process factors of change, and readiness for change. The...