Purpose – The purpose of this paper is to introduce a framework for the design and management of a Kaizen event program where short‐term improvement projects (Kaizen events) are systematically used to introduce rapid change in targeted work areas, often relying on lean work system...

Purpose – The purpose of this paper is to describe and illustrate an application of a structured approach to assess and improve an organization's performance measurement review process. Design/methodology/approach – This approach was implemented within an ongoing action research project in a...

Purpose – Despite the increased adoption and reported benefits of kaizen event (KE) programs, there is a lack of empirical research documenting their design, implementation and outcomes, as well as what designs may be more vs less effective. This paper aims to present an empirical study...