, salesperson relationship with the retailer, aspects of fairness in the relationship, corporate reputation, relevant product … aspects of fairness and encourage salespersons to build and foster relationships with small retailers. Originality …

This paper examines gender differences in perceptions of the fairness of one's own pay. Theoretically, we draw on two … subjective perceptions of (un)fair pay by comparing them to the actual (un)fairness of someone's pay. The latter is measured as …

’ perceptions of distributive and interpersonal fairness. Design/methodology/approach For the scenario-based experiment, the study … distorted ratings (inflated and deflated, respectively). These rating distortions shaped ratees fairness perceptions in such a … distributive and interpersonal fairness than ratees who received deflated ratings due to raters’ sad mood and low interpersonal …

conceptualisation and consumer exploitation. The authors further integrate concepts of fairness, trust and paradoxes of one … pitfalls and look at where their CRM is headed. Social implications – Advances in CRM must consider issues of fairness … focus is on the fairness of CRM and a new definition is offered.  …

widespread. Increased cost transparency represents an important product attribute for consumers, enhancing fairness perceptions …

of fairness in consumers of financial services, as current attempts to measure fairness in a broad-based multi … are used to analyse the data. Findings – Fairness comprises three distinct but related elements, namely, procedural …, interactional and distributive fairness, and further sub-dimensions are also apparent. The measurement scale exhibits a high degree …