Purpose The purpose of this paper is to consolidate the servitization knowledge base from an organizational change perspective, identifying developed, developing and undeveloped topics to provide a platform that directs future research. Design/methodology/approach This paper addresses three...

Purpose – This paper seeks to explore the effects of communicative interaction on integration and coordination of a commercial aerospace supply chain. Design/methodology/approach – A perspective of supply chains as complex activity networks is used for data analysis based on in‐depth...