Social science approaches to urban studies rarely make a significant link between current analytical perspectives and actual interventions into the process of urban development. In this article, however, the author uses Appadurais notion of an ethnoscapedefined as ‘the landscape of …...

Purpose – Seeks to examine how far Michael Lipsky's theory of discretion as it relates to public sector professionals as “street‐level bureaucrats” is still applicable in the light of public sector reform and in particular the introduction of increased managerial control over...