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We consider a firm equipped with the flexibility to produce and sell both new and remanufactured products and has to invest in (a) increasing the reusability level of its product and (b) collecting used products and remanufacturing them. Our focus is on the effects that the uncertainty in the...
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Purpose – This study aims to address the management of reverse flows in the context of service supply chains. The study builds on the characteristics of services production reported in literature to: identify diverse types of reverse flows in services supply chains, discuss key issues...
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