Cusumano, Michael A.; Selby, Richard W. - Sloan School of Management, Massachusetts Institute of … - 1996
"This article is based on Microsoft Secrets: How the World's Most Powerful Software Company Creates Technology, Shapes Markets and Manages People (New York: The Free Press/Simon & Schuster, 1995), by Michael A. Cusumano and Richard W. Selby"--P. 2.