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executives of economy hotel chains headquartered in five cities in China. The typical qualitative data analysis procedures, such …
Persistent link: https://www.econbiz.de/10014763121
Purpose – This paper aims to investigate customers' perceptions of four service quality aspects – service environment, service delivery, game service, and food service – in the casino setting among Chinese players. Design/methodology/approach – The study examined the proposed model...
Persistent link: https://www.econbiz.de/10014763140
industry in China, and identify two antecedents of the stakeholder relationship, namely, trust and commitment. The paper then …/methodology/approach – An empirical survey using questionnaires was conducted on a sample of 228 three‐ to five‐star hotels in China. The …
Persistent link: https://www.econbiz.de/10014763184
Purpose – The purpose of this study is threefold: to use an innovative metafrontier‐to‐data‐envelopment analysis (MDEA) model incorporating multiple outputs and inputs – including the item revenue, gross profit, food costs, time‐driven labor costs, and other operating expenses (OOEs)...
Persistent link: https://www.econbiz.de/10014763185
With the ever‐critical travelling public now venturing throughout China, not only does China need hotel staff, it needs … staff who are trained to international standards. Looks at job satisfaction indicators for the hotel sector in China as …
Persistent link: https://www.econbiz.de/10014763356
of the two coastal cities of Xiamen and Quanzhou, in the Fujian Province of the People’s Republic of China. Concludes …
Persistent link: https://www.econbiz.de/10014763382
’s Republic of China on the work environment and the employees of international hotel companies operating there. Uses the ITT … joint venture hotel properties. Sutton (1995) demonstrates that hospitality operations in China are predominantly occidental …
Persistent link: https://www.econbiz.de/10014763456
strategies of trans‐national hotel companies (TNHCs) operating in China and Eastern Europe are presented and analysed. (For the …
Persistent link: https://www.econbiz.de/10014763462
business in China, and that the Western world should begin understanding this philosophy and the oriental mindset. Presents … results of a study of Chinese employees at a Beijing, China hotel to determine attitudinal and behavioural patterns, and finds …
Persistent link: https://www.econbiz.de/10014763464
China’s tourism and hotel education at tertiary level started in the late 1970s. A lack of qualified tourism educators … and education issues facing China in the twenty‐first century. The results suggest that the Chinese academics perceive … issues facing China in the twenty‐first century are improvement of the tourism education system and its structure …
Persistent link: https://www.econbiz.de/10014763550