Purpose – The purpose of this paper is to investigate how warehouse management, understood as a cluster of planning and control decisions and procedures, is organized and driven by task complexity (TC) and market dynamics (MD). Design/methodology/approach – A multi‐variable conceptual...

Purpose – This paper aims to report a survey carried out among European distribution centres (EDCs) in The Netherlands. EDCs are forerunners in implementing advanced logistics systems, since they are responsible for the distribution of a manufacturer's products to customers in a larger part of...

Purpose – The purpose of this paper is to compare efficiency scores from the benchmarking exercise with those of previous studies and to discuss the reasons behind diverging results. Design/methodology/approach – This paper uses data envelopment analysis (DEA) on primary data of large...