(WP 12/03 Clave pdf) Our investigation drew upon the deployment of the balanced scorecard in Swedish Law Enforcement, an organization that long ago implemented the new paradigm of policing, which consisted in enhancing the quality of urban life on the mere making of arrests. Results from this...

The transition from the industrial to the informational age sets new rules of competition. The competitive success is based more and more on the intangible assets like skills, systems and values. Companies are finding that performance measurement systems that worked in the past are not effective...

Balanced Scorecard (BSC) is a relatively complex management tools used also for the management and performance measurement company as a whole and its business units. The authors of that article confirm the hypothesis, that an independent audit of internal BSC reports increases the confidence of...

The article deals with the dynamic approach to the company’s performance assessment. The role of dynamic management does not include simple collection off the relevant data from different informational resources but directs the attention of managers to their interpretation for effective...

Maintenance performance measurement and evaluation is mostly underrated by companies. Even if maintenance activities contribute to customer value indirectly, it is not far from truth that the quality of maintenance processes may be decisive for winning a competitive advantage. This paper...

The aim of this paper is to review if the implemented balanced scorecard is an efficient way to motivate people and increase their work effort. The empirical research had been conducted in one of the big multinational companies. Balanced scorecards for such companies are mainly driven by global,...

Раскрывается возможность использования такого инструмента корпоративного менеджмента, как сбалансированная система показателей для оценки эффективности...

Previous literature indicates that systems implemented in an enabling way have a positive impact on managerial outcomes. This study explores whether and under which conditions the balanced scorecard is developed and used as an enabling technology. Drawing on the literature on enabling...

Zowel de Balanced Scorecard als de bepaling van Kritieke Succes Factoren kunnen worden beschouwd als methoden om te komen tot de tegenwoordig zo noodzakelijk geachte niet-financiele indicatoren. Over de relatie tussen Balanced Scorecard en Kritieke Succes Factoren bestaat echter veel...

Ein Controlling der laufenden IT-Projekte ist heute unverzichtbar, um die verschiedenen IT-Projekte, die in einer Organisation durchgeführt werden, einzeln und insgesamt zum Erfolg zu verhelfen. Dies ist aber nur dann möglich, wenn der Projektleitung bzw. dem Project-Office valide Planungs-...