Knowledge is essential for the functioning of every social system, especially for professionals in knowledge-intensive organizations. Since individuals do not possess all the work-related knowledge that they require, they turn to others in search for that knowledge. While prior research has...

How do public administrators find information about the problems they confront at work? In particular, how and when do they reach across organizational boundaries to find answers? There are substantial potential obstacles to such searches for answers, especially in a system of decentralized...

In this paper, we explore the challenges of managing e-government projects. In particular, we highlight two extraordinary managerial challenges that e-government poses: novelty and cross-agency cooperation. E-government is novel because it offers some fundamentally new possibilities for how...

How do decentralized systems collectively solve problems? Here we explore the interplay among three canonical forms of collective organization—markets, networks, and hierarchies—in aggregating decentralized problem solving. We examine these constructs in the context of how the...

Do legislators learn to use new communication technologies from each other? Using data from the official homepages of members of the U.S. House of Representatives, we test whether web-based communication technology diffuses through congressional state delegations. We use a natural experimental...

How do decentralized systems collectively solve problems? Here we explore the interplay among three canonical forms of collective organization--markets, networks, and hierarchies--in aggregating decentralized problem solving. We examine these constructs in the context of how the offices of...