Purpose To understand how collaborative work practices emerge and evolve throughout activities, the purpose of this paper is to comprehend the making of compromises from a process view. Compromises are here understood as constantly evolving throughout activities. Design/methodology/approach The...

Purpose – This paper seeks to adopt a resource‐based approach to investigate the link between procurement capabilities, internet resources, and performance. It aims to cover two gaps in the operations management literature: the missing links between procurement capabilities and the...

Purpose – Operational practices and operational capabilities are critical yet distinct elements in operations strategy. The purpose of this paper is to examine their conceptual differences and explore how they are developed in a portfolio, considering the potential for practices and...

Purpose – The present study aims to revalidate a measurement scale for organizational learning capability in the context of university faculty members. This is a particularly relevant context because it deals with knowledge‐intensive services. Following Chiva et al. , organizational learning...

Purpose – The purpose of this paper is to present the requirements for assuring the managerial capability of organisations implementing projects of public interest. It presents the case of Greece, and the family of newly developed set of standards concerning the managerial maturity of public...

Purpose – The purpose of this paper is to develop an instrument to measure supply chain agility. Design/methodology/approach – The development of this supply chain agility scale utilizes an examination of supply chain agility literature, experience surveys, and expert judges. The result is a...

Purpose – The purpose of this paper is to develop a useful framework for identifying a new lean waste classified as polarization. Complementing the extant lean conceptual framework, the authors argue there is a need to understand how resources are deployed and how these can be best aligned to...

Purpose – This paper aims to highlight that a define, measure, analyze, improve, and control (DMAIC) project should be carried out keeping the broader business goal of achieving continuous improvement in mind and that a design of experiment (DOE) based improvement approach should be preferred...

This paper discusses the six core business processes and supporting technology that are impacted by an enterprise resource planning (ERP) implementation. It begins with a brief history of the evolution of ERP and the information systems technology that enabled its development. A discussion of...

Purpose – To present a support system which will be useful to mediators of brownfield redevelopment negotiations between government and industry representatives. Design/methodology/approach – The support system optimizes a weighted utility function of the parties involved in the negotiation....