Mangold, Ruben - In: International Journal of Productivity and Performance … 62 (2013) 7, pp. 674-693
advisors in retail banking by analyzing their revenues and the underlying determinants of those revenues. Retail banking … ensure the robustness of the results. The database encompasses quite sensitive and specific data on 521 retail banking client … competitiveness and the population in a region, which are expected to be important determinants in retail banking. Findings – First …