We experimentally study how people form predictive models of simple data generating processes (DGPs), by showing subjects data sets and asking them to predict future outputs. We find that subjects: (i) often fail to predict in this task, indicating a failure to form a model, (ii) often cannot...

This study extends the body of literature concerning service switching, complaint handling, dependence and commitment by investigating why dissatisfied B2B customers do not switch service providers. Specifically, it develops and tests a social exchange-based model examining how dissatisfied, but...

Good understanding on the human capital externalities is important for both policy makers and social science researchers. Economists have speculated for at least a century that the social returns to education may exceed the private returns. In this paper, using the longitudinal data from China...

Die Personalökonomik ist eine recht junge (Teil-)Disziplin, die (mikro-)ökonomische Methoden und Erkenntnisse auf die betriebliche Personalfunktion anwendet. Sie ist wissenschaftlich fruchtbar und ist komplementär zu anderen disziplinären Zugängen zu Personalproblemen, während ein...

Using longitudinal data from the China Health and Nutrition Survey, we examine how individual wages change in line with the share of college graduates in a given province. The individual fixed effect model shows that the external returns to education in China appear to be zero. We estimate an...

While high rates of youth unemployment are a severe problem in most European countries, the program evaluation literature shows that di sadvantaged youths constitute a group that is particularly difficult to assist effectively. As innovative measures are thus needed, we evaluate a German pilot...