Romero, H.; Dellaert, N.; Geer, S.; Frunt, M.; … - In: Health Care Management Science 16 (2013) 1, pp. 75-86
Hospitals and health care institutions are facing the challenge of improving the quality of their services while reducing their costs. The current study presents the application of operations management practices in a dermatology oncology outpatient clinic specialized in skin cancer treatment....