This wide-ranging volume brings together the commissioned papers that are the basis of James O' Toole and Edward E. Lawler' s "The New American Workplace," their follow-up to the groundbreaking 1973 "Work in America" report. Here leading scholars in the fields of business, management, and human...

For many years, there has been immense speculation about the advisabilityof devolving human resource management (HRM) issues to line managers(Hall and Torrington, 1998; Ulrich, 1998; Gratton et al., 1999). On the onehand it is argued that HR resides properly with the people directlyresponsible for...

The original hardback edition of The New Workplace examined modern business terms such as total quality management, just-in-time production, e-business, lean manufacturing and teleworking. It explored what these terms really mean and what effect they have in practice - especially their impact on...