Chapter 1: Introduction -- Chapter 2: Finances of Dhaka City Corporations and Kolkata Municipal Corporation -- Chapter 3: Fiscal health of Dhaka and Kolkata cities -- Chapter 4: Conclusions and Recommendations.

Governance indicators are now widely used as tools for conducting development dialogue, allocating external assistance and influencing foreign direct investment. This paper argues that available governance indicators are not suitable for these purposes as they do not conceptualize governance and...

Governance indicators are now widely used as tools for conducting development dialogue, allocating external assistance and influencing foreign direct investment. This paper argues that available governance indicators are not suitable for these purposes as they do not conceptualize governance and...

In most developed countries, linking citizens with e-government through Information Communication Technology (ICT) is an important social role for public libraries. Public libraries partner with government agencies; acting as intermediaries to bridge government with citizens in a way which adds...

Using a unique data on sub-Saharan Africa, we show that even though in absolute terms men pay more bribes, in relative terms, women are more likely to be involved in bribery or do favors that benefit the household. Additionally, running country specific regressions shows that for 65% of the...

The PhilHealth Customer Assistance, Relations and Empowerment Staff (CARES) project was launched in 2012 to help members and their families navigate the complex Filipino health care system. The study assesses the design and quality of implementation of the PhilHealth CARES project in selected...

In this paper we examine the impact of mandated reservations for female sarpanchs in the gram panchayats on perceptions of service delivery and women's democratic participation. Using survey data from the Sangli district, Maharashtra, we find that the availability of basic, public services is...

This study evaluates brand equity measurements on service delivery of insurance companies in Nigeria. An explanatory research design was employed. A purposive sampling technique was adopted. Structured questionnaire was employed for data gathering exercise. The study surveyed 31 insurance...

Insufficient staff, inappropriate collection vehicles, limited operating budgets and growing, hard to reach populations mean that solid waste management remains limited in most developing countries; Malawi is no exception. We estimated the willingness to pay (WTP) for two hypothetical solid...