We carried out an empirical investigation among producers of packaging machines collecting information about their rivals, i.e., those few competitors which they closely monitor. We found interesting regularities that take geographically clustered firms apart from isolated firms, but we could...

Environmental changes such as increasing competitive pressure and rising customer power force companies to rethink their way of doing business and to implement a service-oriented business logic. As a result, companies more and more aim at offering solutions instead of selling products in order...

This paper deals with the study of the organizational behavior of the personnel of the Far Eastern University, Institute of Accounts, Business and Finance (IABF). The personnel covered in this study are the Dean, IABF Support Staff, IABF Academic Managers and faculty members. The...

This study analyzes incumbent entry timing decisions in new markets in the case of Encryption Software (ES). In ES first technological movers were slow to enter the downstream market, losing their initial advantages to the benefit of newcomers. This work tests the hypothesis that this...

Purpose: Engaging with customers and addressing unmet value have become increasingly challenging within multi-stakeholder environments of service innovation. Therefore, this paper aims to address this challenge by studying how strategic design abilities address unmet value in service engagement...

Abstract Networking represents a cornerstone for entrepreneurial action, nurturing relationships that provide access to necessary resources. Previous research shows that such relationships can be fostered as part of incubation processes. However, there is a lack of understanding of the...

A wide range of empirical studies has analysed the relationship between exports and productivity in the manufacturing sector. By contrast, a detailed investigation of the services sector has remained neglected. To close this gap, this paper provides first evidence about export and productivity...