This study sets out to identify the criteria that multi-banked corporate customersoperating in South Africa use to decide which bank to allocate each foreignexchange deal to.The foreign exchange market is highly competitive, in order to retain and growmarket share the banks operating in this...

Regulatory, structural and technological factors have significantly changed the credit card environment throughout the world during the past two decades. Increased competition in the credit cards market and the arrival of non-traditional credit card providers like retailers and airlines has not...

Financial services integration, where a financial services organisation starts tooffer products from another financial services sector, has proliferated since the1980’s and this development is expected to continue into the foreseeable future.Some financial services integrations are considered...

The purpose of this study is to analyse the cost and profit efficiency of banksin South Africa. The cost-to-income ratio has always been used in the SouthAfrican banking sector in measuring efficiency. However this approach is verysimplistic and does not provide enough insight on real profit...

The new Basel Capital Adequacy Accord (Basel III) is an agreement among countries' central banks and bank supervisory authorities on the amount of capital banks must hold as a cushion against losses and insolvency. Basel III is of concern to Congress mainly because it could put U.S. financial...

In the increasingly competitive world of retail banking, organizations are focusing their attention on customer service as a means of increasing customer loyalty and retention. With this goal of increasing customer retention, the link between the attitudes of the service provider (employee...

Includes bibliographical references (p. 20-21).

Straipsnyje nagrinėjamos Lietuvos finansinio tarpininkavimo sektoriaus, kurio pagrindą sudaro bankininkystės sektorius, tendencijos šalies ekonomikoje, pateikiami bankininkystės sektoriaus poveikio ekonomikos vystymuisi teoriniai aspektai. Taikant statistikos modelius, tiriama ekonomikos...

Foreign bank penetration in emerging economies has been rising rapidly since the 1990s. This thesis examines its effects on host macroeconomic stability, the transmission of monetary policy through the bank lending channel, and its effects on the output in the host countries.The first essay...

My dissertation examines the magnitude of switching costs for bank-dependent borrowers, their relationship to macro- nancial variables and their impacts on the effect of monetary policy. I also investigate the implication of bank entry and bank product differentiation on social welfare.The first...