Huneke, Mary E.; Cole, Catherine; Levin, Irwin P. - In: Marketing Letters 15 (2004) 2_3, pp. 67-79
Using a pull-down menu search technique, we study how ability (knowledge level) and motivation (accountability) interact with decision phase (consideration vs. choice) to affect consumers' search costs (amount of search), benefit (confidence) and efficiency (benefit for a given amount of...