In this paper we evaluate the financial performance of virtually all of the branch offices of a large European savings bank for a recent sixmonth accounting period. We employ a complementary pair of nonparametric techniques to evaluate their financial performance, in terms of their ability to...

In this paper we introduce a new Malmquist productivity index that has three attractive features: it avoids linear programming infeasibilities under variable returns to scale, it allows for technical regress, and it does not need to be recomputed when a new time period is added to the data set....

In this paper we examine the performance of the target setting procedure employed by one of the largest savings banks in Spain, Caja de Ahorros del Mediterraneo, to evaluate the operating performance of its branch offices. We begin by evaluating the ability of the branch offices to meet the...

‘Greenhouse Gas Emissions and the Productivity Growth of Electricity Generators’ by Greg Murtough, David Appels, Anna Matysek, and C. A. Knox Lovell, was released on 18 December 2001. This paper develops and applies a measure of productivity growth that can incorporate unpriced environmental...

In a healthcare system, resource allocation mechanisms should promote efficiency, improve quality of care and reduce practice variation. This paper presents a framework that has been used at the US Department of Veterans Affairs, VA Healthcare Network Upstate New York, to guide resource...