This paper investigates the linkage between one aspect of supply chain strategy and TQM principles and outcomes. We empirically test the relationship among strategic quality planning, supplier-based relationships, and some TQM practices such as product design, product innovation, dependable...

Previous research into entrepreneurial exit has examined exit from a firm perspective focusing upon performance as the primary determinant of exit; however, new research is emerging which suggests that other variables (e.g. entrepreneurial human capital) may impact the exit decision over and...

As knowledge becomes an important part of wealth creation within companies, the identification of new organizational forms that better capture the needs and preferences of knowledge workers becomes more and more important. For some innovative companies, in their effort to adapt themselves to new...

Literature on the Long Tail has focus on the effects of the behavior of their clients and the effect on the company results. One of the main problems on the analysis of the effect is the scarcity of quality data. Most of the analysis has several shortcomings as they only reflect indirect data or...

(WP 01/03 Clave pdf) This paper aims to show how the process of diffusion of "clean technologies" confronts a variety of forces at the macro level that create systematic, technological and institutional barriers to their adoption. There is abundant literature on the role of technology transfer...

Asymptotic distribution free (ADF) interval estimators for coefficient alpha were introduced in the context of an application by Yuan, Guarnaccia, and Hayslip (2003). Here, simulation studies were performed to investigate the behavior of ADF vs. normal theory (NT) interval estimators of...

(WP 12/03 Clave pdf) Our investigation drew upon the deployment of the balanced scorecard in Swedish Law Enforcement, an organization that long ago implemented the new paradigm of policing, which consisted in enhancing the quality of urban life on the mere making of arrests. Results from this...

The effort in advanced information system that many organizations have achieved to improve performance under foreseeable situations has increased organizational complexity decreasing the capacity to deal with unforeseen situations. At this respect, our research question is: what is the limit for...

This study aims to gain a better understanding of key business processes. The processes of the firm are analyzed, proposing a classification of eight generic intra-organizational processes, and eleven generic inter-organizational processes, as well as criteria for the determination of the...

There has been little research that includes reliable deductions about the influence of knowledge and its associated learning processes on business performance. For this reason, the main objective of the present study is to empirically explore the link between learning flows in organizations,...