E‐commerce has recently generated, at a very fast rate, a lot of new techniques trying to win customers and make money. The success of these techniques can only be real if the customer recognizes them and, most important of all, starts buying from you. This paper deals with discovering an...

Information Systems Technology (IST) has a recognised role in creating and sustaining competitive advantage. The link is developed between logistics and the use of IST to improve competitive performance by outlining a model of the logistics function that stimulates thinking about logistics...

Different approaches and attitudes to advanced manufacturing technology need to be adopted in pursuit of competitive advantage. The US sets an example here and it is argued that the UK must invest in AMT and its management. It is also suggested that the education and training of managers to...

Continual improvement for competitive advantage is not the primary policy of organisations, either in theory or practice. A deductive rationale is presented for the emerging need to make “continual improvement for competitive advantage” the primary policy of any organisation. This is based...

Information technology has undergone, and is likely to continue to undergo, profound changes, especially with the advent of the new European environment. Research has shown that, to be successful, companies in Britain have got to make better use of IT than they have done in the past. Leadership...

A large body of literature emerged in the early 1980s which addressed the competitive implications of private investments in information systems (IS) at the level of individual firms. Provides a summary of the existing literature in this area which is based mostly on Porter′s work, as well as...

Suggests that strategic alliances have become a popular competitive weapon, yet knowledge of when effectively to use this interorganizational relationship remains scarce. Examines the use of strategic alliances in the information technology industry. Develops several propositions for the...