Three decades ago, ports were generally regarded as homogeneous entities that competed with each other at different operational levels. In the course of the 1990s, however, the “port product” increasingly came to be seen as a set of interlinking functions, with the port as such serving as...

This paper applies the unoriented DEA network methodology to measure US airlines' performance relative to that of peer airlines and identifies the sources of its inefficiency. The analysis of the results suggests that major US airlines are more efficient than national US airlines in spending...

Purpose – Memorandum of Understanding (MoU) has been conceived as an instrument to quantify/assess social and commercial obligations/performance of central public sector enterprises (PSEs) in India. The purpose of this paper is to measure the financial performance of the MoU PSEs and to...

Purpose This study aims to investigate the impact of international diversification on the value and operating efficiency of European real estate firms. Design/methodology/approach The study is conducted using a panel fixed effects regression model to estimate the relationship of international...

Purpose The purpose of this paper is to present a holistic approach for measuring overall bank efficiency and its decomposition in intermediation and operating efficiencies. Design/methodology/approach Recently developed two-stage network data envelopment analysis model by Liang et al. (2008)...

This study uses data envelopment analysis (DEA) approach to benchmark the performance of 13 thrifts and mortgage finance companies against one another for the period 2008 to 2011. We cover the period of start of the economic crisis and the consequent passing of new law to regulate the financial...

Purpose – The purpose of this paper is to analyze the longitudinal efficiency of branch operations of a third party logistics (3PL) company for comparative performance measurement and internal benchmarking. Design/methodology/approach – Data envelopment analysis (DEA) is used for measuring...

Purpose – The purpose of this paper is to examine the effect of the characteristics of statutory internal auditors on operating efficiency. Design/methodology/approach – This study investigates three characteristics pertaining to statutory internal auditors, namely, compensation, activity...