Managing container terminal operations in seaports is a cumbersome, complex and challenging problem. Given the importance of container traffic for international trade, it is surprising that this issue has been mostly tackled myopically. The problem involves a number of different criteria, such...

This research aims at establishing a connection between the theory and practice of retail revenue management by designing a decision support system based on the experience acquired from several applied research projects at various retailers. With this system, users are expected to be able to...

Program Management Perspective.- Decision-making Principles -- Planning and Scheduling – A Practical and Legal Approach -- Mathematical Methods – Statistics and Forecasting.- Operations Research and Optimization Techniques.- Techniques for Intelligent Decision Support Systems.

The efficient and automated management of customer interactions is the need of today. The customer relationship management (CRM) has helped organisations to increase the interaction with customers. Organisations also need to analyse the customer data to uncover trends in customer behaviour and...