Using the task pool model and data from 15 establishments in the Dutch hospitality industry, this study shows how and why applying handhelds affects the division of labour. These devices allow to split the waiters' jobs into separate tasks which tend to be combined into two separate "sub jobs":...

In this article, electronic pricing process in electronic markets was studied, based on proposed six-step process. A 33-items questionnaire with Cronbach's alpha 0.831 was distributed and collected in nine industries and among 101 companies. One-sample t-test showed that the ten proposed goals...

In recent years, information and communication technologies (ICT) impacted greatly socioeconomic development in developing countries. Encouraged by the development of rural IT network projects in countries like India, Sri Lanka, Bangladesh and Philippines, the government of Vietnam focused on IT...

People may use different kinds of mobile communication services depending on if they are communicating with, for instance, friends, acquaintances or strangers. Thus, in this paper bonding and bridging social capital is studied in the context of two mobile communication services, short message...

This study uses the deterrence theory to explain investors' behaviour towards the announcement of internet security breaches in the public media. Using the event study methodology, we compute the abnormal returns over a three day window. We then use decision tree induction to investigate how...

Although internet banking promises several benefits to bank customers, the adoption of online banking services continue to be low especially in developing countries. Prior research has examined internet banking adoption as a classification problem with a focus on adopters and non-adopters using...

The objective of the current study was to investigate the major e-statement quality dimensions affecting the usage of e-statements by account holders in Malaysia, and to see how this use influenced behaviour. The study used a survey questionnaire distributed to a convenient sample of 1,000 bank...

This paper focuses on the role of entrepreneurship and e-finance in determining a person's intention to adopt mobile banking. The approach utilised in this paper is to develop a conceptual framework that includes a number of propositions that are developed and justified by the literature. The...

The paper aims to build an empirically proven model of variables that influence consumer purchase intentions in a growing competitive marketing environment. The research identified that the entire marketing mix variables viz. product attributes, price attributes, promotion attributes and...

This study investigates the determinants which attract the customers to adopt internet banking in Pakistan by employing internal and external customers, on the sample size of 210 for internal and 151 for external respondents through using the survey research instrument questionnaire. The...