In the present period of the development of the European integration the basic requirement is enhancing the competitive power, which can be created by the demolition of the inside market’s barriers. The indirect taxes, more precisely the initiation of the valueadded tax led intensely to the...

In the contribution we represent how the knowledge on the MER Model of integral management is built in the master's study programs on the case of the Faculty of Economics and Business at the University of Maribor. The MER Model of integral management has been developing at the research Institute...

According to analyses of the most business consulting companies (KPMG, Capgemini, Deloitte, TowerGroup, etc.) customers are discontented with the retail banking experience. To achieve higher business growth, banks must increase customer loyalty by delivering a distinctive experience that...

Based on literature review and surveys conducted by the Faculty of Economics of Budapest Tech the importance ratings of the technical skills of American and Hungarian business students expected on entering employment are developed. The importance ratings of these technical skills are assessed by...

The gravity model is adapted from Newton’s Law of Gravity, and in essence states that the attraction of goods between countries depends positively on their economic masses, and negatively on the distance between them.Gravity equation is adaptable to determination of the equilibrium level of...

TUsing Neptun as our scholar information system our everyday experience is that it has some annoying problems even today. Some of them are ergonomic, some of them are technical, others have theoretical roots. Perhaps the most annoying of these problems is that that it is usually too slow. This...

Az ISO 9000 szabványcsalád elemeit számos szervezet alkalmazza mûködésének átfogó menedzseléséhez. Segítségével folyamatok szerint racionálisan felépített, rendszerszemléletû mûködés valósítható meg. A gazdálodó szervezetek eredményessége nagy mértékben függ...

The Regional Education and Innovation Centre of Budapest Polytechnic Institution is making research on the business application of infocommunicational techniques and technologies together with other institutions in Székesfehérvár as part of ROP 3.3.1. Project. The research takes three...

Experts dealing with environmentally friendly consumer behavior can often meet the problem of the existing gap between positive environmental attitude and green behavior. Despite of the very intensive communication campaigns in connection with environmental problems there are still only a few...

In this study, I address the following questions that are becoming increasingly important to bank managers: How are the levels of customer satisfaction and loyality when chosen online service? What are the unique drivers of online customer satisfaction and dissatisfaction? How is the...