Internet technology has been used by most of the organizations in the world today. One of the primary vehicles of information gathering and dissemination in today’s world is organizational website. This research evaluates the performance of the present TV3 (a popular private television station...

Consumers’ confidence on the online transactions is vital for the continuous growth and development of electronic commerce. In the present study, we experimentally investigate the measures of consumers’ perceived security and privacy over online transactions as well as the perceived trust...

Recognition of employees’ achievements is one of the most important factors to motivate employees. Employees who perform exceptionally well, expect that their contributions will be recognized or they will be appreciated by the top management. Over the decades (or perhaps centuries) the reward...

In order to improve quality and productivity among American companies, Malcolm Baldrige National Quality Award (MBNQA) was launched by the National Institute of Standards and Technology (NIST) under the Department of Commerce of US government in 1987. Over the years, the award has been proved to...

Frequently, management decision making problems involve multiple criteria/objectives/attributes. Over the years, many quantitative methods have been developed to facilitate making rational decisions involving multiple criteria. The Analytic Hierarchy Process (AHP) is, in general, regarded as one...